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Sunstar Services        

Tape Drive Repairs

IBM System Storage TS2350

Sunstar Company, Inc. repairs and service:

LTO Tape Drives 9840, 9940 & T1000 Tape Drives 3480 Tape Drives DLT & SDLT Tape Drives 
LTO Tape Libraries 9840, 9940 & T1000 Tape Libraries 3490 & 3490e Tape Drives  SDLT Tape Libraries
4mm Tape Drives 3590 & 3592 Tape Libraries 3590 Tape Drives AIT Tape Drives
8mm Tape Drives   3592 Tape Drive AIT Tape Libraries
SLR Tape Drives   1120 Tape Drive SAIT Tape Drive
    9 Track Tape Drives DIR & DTF Drives

A $125.00 fee applies to product shipped to our facility for evaluation.

The approval of any repair waives the $125.00 evaluation fee.

Standard turn around time is usually 3 to 5 business days on most repairs.

Expedited repairs can often be returned by the following business day with a priority shipping service.  

All repairs carry a 90 day warranty.

To request a RMA number and specific details

Data Conversion/Migration

Sunstar Company, Inc can help you with your data extraction, conversion, copying, media transfer.

Services Provided:

Systems Migration    Duplication:    Disaster Recovery/ Business Continuity    Litigation Discovery

Data Migration is the process of moving static or preexisting long-term retention data to a newer technology. Typically this involves the moving of 3480/90 cartridges to a combination of Virtual and Deep Tape (e.g. Magstar) technologies. The process and issues are largely dictated by the platforms and applications involved. Why migrate data? To take full advantage of newer technologies and your investment in them, it is necessary to port your older data to such new storage platforms.

 

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